The following Terms and Conditions apply to any orders that are placed with Leavershoodiescompany.com
Terms of payment and Pricing
The Leavershoodiescompany.com requires pre-payment for any goods ordered. Payment can be made via:
- Cheque (payable to Actifwear Ltd)
- Bank Transfer(details on quote).
- Credit/Debit card(please ring and leave card details with our accounts dept). Note: We closely follow and abide by the PCI compliance rules and regulations to ensure your information is safe when doing business with us.
All quotations are valid for 30 days, within the year quoted.
Prices marked ‘from’.
Prices shown on the website are for a Leavers design only printed on the back and based on 100+ pcs excluding VAT.
Orders
Once the invoice has been paid we will not accept any cancellations of order.
Returns & Refunds
As the products we are supplying are customised, we cannot accept any returns on printed or embroidered clothing unless the garment is faulty on delivery. We require notification of any faulty garments as soon as they are delivered and they will need to be returned to us.
Garment Specification
Although we try to ensure garments are of the highest quality, there are occasionally cases in which we have a variation in colour shades between garments of the same brand. We will not accept any claim as a result of this. Leavershoodiescompany.com does not accept responsibility for garments not fitting customers correctly, if there is any doubt about sizing or fit, samples can be obtained.
Samples
Samples of garments will be charged at the rate shown on the website. We will also charge delivery. The cost of samples (excluding delivery) will be refunded on their return to our address (within 28 days of the invoice date) in the same condition they are sent. It’s at our discretion to refuse a refund if we deem the products to be in a poor condition/ unsaleable.
Design Approval
We will e-mail through visuals of scanned embroidered logos and/or print layout for approval prior to production. Once approved, production will proceed and changes cannot be made after this point.
All Leavers Designs with Names inside must be double-checked that all names are present and correct as these are copied and pasted. Once approved we cannot amend.
Personalisation
Orders with Personalisation (printed names) must be double checked and then e-mailed using the ‘Personalisation Form’. This is so that orders can be sorted more effectively, and also reduces mistakes or spelling errors. Any errors on the spreadsheet sent by the customer cannot be refunded or rectified after Printing/Embroidery.
It is the responsibility of the person organising/ordering Hoodies to have the permission from parents of all the named pupils that are to appear in the Leavers Design.
It is the responsibility of the person organising/ordering Hoodies to check that any Individually Printed Nicknames are suitable for printing in order not to cause offence to the general public. We reserve the right not to print any names that we recognise to be offensive in any way.
Delivery
Any shortages on delivery must be notified within 3 days of receiving the order. Damaged or opened boxes must be notified and either be refused or checked on delivery. Any delivery dates that are given when quoting are an approximation and should only be used as a guideline. When providing a delivery address, please ensure that there will be someone at the address to sign for the goods between 9am – 6pm. Specific delivery times cannot be requested (except ‘Before 10am’ or ‘Before Noon’, which are subject to a surcharge), although if you supply a valid e-mail address (or Mobile number) at time of ordering, you will receive notification of an hours’ window when the goods will be delivered.
Colours of Garments.
Colours on the website are a representation only and are only as accurate as the screen allows. We will not accept any returns on the basis that the colour is not an identical match to the colours on the website. If in doubt we can supply shade cards for colours and samples on request.
